Legal notice
Legal Notice
Effective Date: September 4, 2026
Last Updated: September 4, 2026
This Legal Notice identifies Cozy Nest as the operator of this online store and provides important information regarding our retail activities, home and lifestyle merchandise, website content, intellectual property, product use, and other matters associated with our online services.
Customers and visitors are encouraged to review this notice together with the other policies published through Cozy Nest.
1. Cozy Nest Business Details
Cozy Nest operates this online store using the following business and contact information:
Store Name: Cozy Nest
Business Address: 12 Juniper St, North Billerica, MA 01862, United States
Phone: (617) 774-7956
Email: khatriCozy1993@brownehavencozy.net
Customers may contact us using the information above regarding products, purchases, complaints, policy questions, or other legitimate matters concerning Cozy Nest.
2. About Our Online Retail Store
Cozy Nest provides an online shopping environment offering home, décor, household, lifestyle, and related merchandise.
Through our store, customers may browse available merchandise, review product details, select available variations, place orders, and access information concerning our services and policies.
Our product assortment may change over time according to inventory, supplier availability, seasonal collections, product updates, and other reasonable business considerations.
Products may therefore be added, modified, temporarily unavailable, restocked, replaced, or discontinued.
3. Product Specifications
We make reasonable efforts to provide sufficient information to help customers evaluate merchandise before purchasing.
Depending on the product, information may include:
Dimensions and approximate measurements;
Materials and construction;
Colors, patterns, textures, or finishes;
Quantity and included components;
Intended location or use;
Assembly or installation requirements;
Care and cleaning guidance;
Weight or capacity information where relevant; and
Other applicable product specifications.
Customers should review available product information carefully before submitting an order.
4. Selecting Products for the Intended Location
Customers should determine whether merchandise is appropriate for the space and environment in which they intend to use it.
Before purchasing applicable products, customers should consider factors such as available space, dimensions, surfaces, access areas, weight limitations, moisture, heat, direct sunlight, and other environmental conditions.
Where a product is identified specifically for indoor or outdoor use, customers should follow that designation.
A product intended only for indoor use should not be assumed to withstand outdoor weather or environmental exposure.
5. Measurements and Manufacturing Tolerances
Measurements displayed through Cozy Nest are provided to assist customers with product selection.
Minor dimensional differences may occur because of manufacturing processes, material characteristics, or measurement methods unless an exact measurement is expressly guaranteed.
Customers purchasing items for limited or precisely measured spaces should allow reasonable clearance when determining whether the merchandise will fit.
6. Materials, Texture, and Natural Differences
Certain products may contain materials that naturally vary from one item to another.
Variations may occur in grain, texture, shade, pattern placement, surface characteristics, stitching, finish, or similar details.
Such reasonable variations can be inherent to the material or manufacturing process and do not necessarily indicate a product defect.
This provision does not reduce any mandatory customer rights relating to defective or materially misrepresented merchandise.
7. Product Photography and Styling
Cozy Nest endeavors to present merchandise through photographs and other visual materials as accurately as reasonably possible.
However, actual colors, textures, proportions, or finishes may appear somewhat different due to lighting, photography, screen calibration, device settings, production batches, or supplier updates.
Photographs may also contain furniture, plants, accessories, decorations, or other objects used solely to demonstrate styling or scale.
Unless expressly identified in the product description as included, such surrounding items are not part of the purchased product.
8. Assembly and Installation
Some Cozy Nest merchandise may require assembly, mounting, installation, or setup before use.
Customers should follow the instructions, warnings, and hardware requirements supplied with applicable products.
Before mounting or installing an item, customers should confirm that the intended surface, fixture, location, and installation method are appropriate.
Where product instructions recommend professional installation, customers should consider using a suitably qualified professional.
Cozy Nest does not encourage customers to perform installation work that exceeds their experience or the requirements specified by the applicable product instructions.
9. Product Care and Maintenance
Care requirements may differ depending on the product's materials, finish, construction, and intended use.
Customers should follow applicable cleaning, maintenance, storage, and handling instructions supplied with their merchandise.
Where relevant, excessive moisture, direct heat, prolonged sunlight, abrasive cleaners, harsh chemicals, improper storage, or excessive loads may affect a product's condition.
Customers should avoid cleaning or maintenance methods that conflict with the applicable product instructions.
10. Responsible and Safe Household Use
Products should be used only for their intended or reasonably appropriate household purpose.
Customers should observe applicable warnings, weight limitations, stability requirements, age recommendations, and safety instructions.
Where relevant, customers should ensure that merchandise is properly assembled and stable before use.
Products that become broken, unstable, excessively worn, or otherwise unsafe should not continue to be used where doing so could create an unreasonable risk.
Children and pets should be appropriately supervised around merchandise where the nature of the product or accompanying instructions reasonably require supervision.
11. Product Availability and Changes
Displaying merchandise through Cozy Nest does not guarantee that an item will remain continuously available.
Inventory levels may change, and certain products or variations may become unavailable before or after an order is submitted.
Suppliers or manufacturers may also make reasonable changes to packaging, materials, components, specifications, or presentation.
Where such changes materially affect a customer's order, the matter will be handled in accordance with applicable law and our relevant store policies.
12. Accuracy of Online Information
We endeavor to maintain accurate and current information throughout Cozy Nest.
Nevertheless, occasional typographical errors, technical inaccuracies, omissions, or outdated information may occur concerning product descriptions, dimensions, specifications, images, inventory, prices, promotions, or other website content.
Cozy Nest may correct or update inaccurate information when reasonably necessary and in accordance with applicable legal requirements.
13. Pricing and Transactions
Unless expressly indicated otherwise, prices displayed through Cozy Nest are stated in U.S. dollars (USD).
Applicable taxes, shipping charges, discounts, and other transaction-related amounts will be presented during the ordering process where required.
Processing and acceptance of an order may depend on:
Successful payment authorization;
Merchandise availability;
Verification of transaction information;
Reasonable security or fraud-prevention procedures; and
Completion of our normal order-processing requirements.
Obvious technical, pricing, or listing errors may be corrected or addressed where permitted by applicable law and mandatory consumer protections.
14. Intellectual Property Rights
Original materials associated with Cozy Nest—including original text, photographs, graphics, branding, logos, visual layouts, and other proprietary website elements—may be protected by copyright, trademark, and other intellectual property laws.
Except where authorized or legally permitted, protected materials may not be reproduced, modified, republished, distributed, sold, or commercially exploited without permission from Cozy Nest or the applicable rights holder.
Third-party trademarks, product names, photographs, designs, logos, and other intellectual property remain the property of their respective owners.
15. Acceptable Use of Cozy Nest
Our online store is provided for legitimate shopping and informational purposes.
Visitors must not knowingly:
Use the website for fraudulent or unlawful purposes;
Attempt unauthorized access to accounts, systems, or data;
Circumvent or interfere with security features;
Introduce malware, viruses, or harmful code;
Disrupt normal website functionality;
Improperly obtain or misuse information;
Impersonate another person for fraudulent purposes; or
Infringe intellectual property or other legal rights.
Cozy Nest may take reasonable measures to protect customers, transactions, systems, and business operations against suspected fraud, abuse, or security threats.
16. Third-Party Technology and Providers
Certain parts of our online operations may depend on independent providers supporting e-commerce technology, payment processing, communications, analytics, security, and other business functions.
Such providers may maintain their own terms, privacy notices, and operating practices.
Customers interacting directly with independent third-party services should review the applicable terms and policies of those providers.
17. Links to Independent Websites
Cozy Nest may provide links to websites or resources operated independently by third parties.
We do not control independent websites and cannot guarantee their accuracy, content, security, availability, or privacy practices.
Customers should review applicable third-party policies before providing information or completing transactions through an external service.
18. Website Availability
Although we seek to maintain reliable access to Cozy Nest, continuous or error-free operation cannot be guaranteed.
Maintenance, technical updates, network interruptions, cybersecurity measures, third-party outages, or circumstances outside our reasonable control may temporarily affect website availability.
We may modify website functionality or content when reasonably necessary to maintain, protect, update, or improve our online services.
19. Consumer Protection and Mandatory Rights
Nothing in this Legal Notice is intended to exclude, waive, or improperly restrict any statutory warranty, consumer remedy, or other legal protection that cannot lawfully be excluded or limited.
If applicable federal, state, local, or other mandatory requirements provide a customer with protections that conflict with any provision of this Legal Notice, the applicable mandatory requirements will prevail to the extent required by law.
20. Policies Applicable to Customers
This Legal Notice should be read together with other policies published through Cozy Nest, including, where applicable:
Terms of Service
Privacy Policy
Return and Refund Policy
Shipping Policy
Those policies contain additional information regarding purchases, payments, personal information, order processing, shipping, returns, refunds, and use of our online services.
21. Revisions to This Legal Notice
Cozy Nest may revise this Legal Notice periodically to reflect changes to our merchandise, suppliers, website, business practices, services, or applicable requirements.
The current version will be made available through our online store, and the Last Updated date may be changed when revisions are made.
No revision is intended to remove or restrict customer protections that cannot legally be waived.
22. Contact Cozy Nest
For questions, complaints, concerns, or other legitimate communications regarding Cozy Nest, our merchandise, or this Legal Notice, please contact:
Cozy Nest
12 Juniper St
North Billerica, MA 01862
United States
Phone: (617) 774-7956
Email: khatriCozy1993@brownehavencozy.net
We will make reasonable efforts to review customer communications and provide an appropriate response.